Privacy policy

At AIWO, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or making a purchase from our website.

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1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

• Name
• Email address
• Shipping address
• Billing address
• Phone number (if provided)

Payment Information

All payment details are processed securely through Shopify or its trusted payment partners.
AIWO does not store or have access to your full credit card information.

Automatically Collected Information

When you browse our site, Shopify may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Cookies and tracking data

This information helps us improve your shopping experience.

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchase
• Provide customer support
• Improve our website and services
• Prevent fraud or unauthorized activity
• Send essential service-related notifications

We do not sell or share your personal information with third parties for marketing purposes.

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3. Payment Security

All transactions are encrypted and processed through Shopify’s secure payment system or its payment partners.
Your financial information is protected and never stored on our servers.

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4. Cookies

Our website uses cookies to:

• Remember items in your cart
• Improve site performance
• Understand how visitors use our site

You may disable cookies in your browser settings, but some features may not function properly.

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5. Third‑Party Services

Our store is hosted on Shopify, which provides the e‑commerce platform that allows us to sell our products.
Your data may be stored through Shopify’s secure servers and databases.

Shopify’s privacy practices can be found on their official website.

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data (where legally permitted)
• Opt out of certain data uses

To make a request, please contact us using the information below.

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7. Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders
• Comply with legal obligations
• Resolve disputes
• Maintain accurate business records

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8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will apply to future interactions with our website.

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9. Contact Us

If you have any questions about this Privacy Policy or your personal information, we’re always here to help.

Email: stf92123@gmail.com
Website: www.aiwoart.com

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